Refund Policy

If you are not satisfied with your purchase for any reason, email us within 7 calendar days of your purchase date and we will issue a full refund to your original payment method — no long forms, no hoops to jump through.

To request a refund, please:

1. Email support@openworkflow.store with the subject line "Refund Request";
2. Include the email address used at checkout and your order/receipt number;
3. Let us know (optionally) what didn't work for you — it helps us improve.

We aim to acknowledge every refund request within 1–2 business days and to process approved refunds within 5–10 business days, depending on your bank or card issuer's processing times.

The 7-day guarantee applies to the standard purchase price of The Prompt Vault — 14K AI Pack and any bonuses included at the time of your order. Refunds are issued to the original payment method used at checkout.

Because The Prompt Vault — 14K AI Pack is a digital product delivered instantly, we ask customers to use this guarantee in good faith. We reserve the right to decline a refund where there is clear evidence of abuse of this policy, including but not limited to:

• Repeated purchase-and-refund cycles by the same customer;
• Evidence that the Product (or a substantial portion of the prompt collection) has been redistributed, shared, or resold in violation of our Terms of Service;
• Fraudulent or unauthorized use of a payment method.

If you're unhappy with your purchase, please contact us first — we resolve the vast majority of requests directly and quickly. Filing a chargeback with your bank without contacting us first can delay resolution and may affect your ability to access future purchases or updates.

Questions about this policy or an existing order can be sent to support@openworkflow.store.